Whitecoat and Telehealth

Deliver your healthcare, your way.

We’re helping you connect with customers looking for telehealth consultations and sessions, wherever you are. Quickly process app-to-app payments and healthcare claims with Whitecoat Pro. What you’ll get:

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Your business, better

Designed to keep your business moving

If you offer telehealth sessions and consultations, Whitecoat can help manage your profile, appointments, and payments. Ideal for Physios, Exercise Physiologists, Personal Trainers and more.

  • Consult from anywhere – Deliver sessions or consultations to your customers from anywhere using your phone
  • App to app payments – Quickly and securely request payments from your customers using Whitecoat Pro
  • Promote your business – Be listed on one of Australia’s largest online healthcare directory, and our dedicated Teleheath Directory
  • Get paid quickly – Once you receive a payment, the money will be in your account the following day.

How it works

Process payments, anytime, anywhere.

You can start transacting on the same day. You’ll need to make sure you’re registered with Whitecoat, set up your app, invite your customers and you’re ready to go.

WhitecoatPro App

Frequently Asked Questions

Telehealth for Providers

  • What is telehealth?

    You might be wondering what telehealth is. Put simply, it enables healthcare professionals to provide video consultations via channels like Skype, Whatsapp, Zoom and Facetime as well as standard telephone consultations.  We refer to these as virtual consultations. 

    The federal government has recently announced new funding for telehealth in an effort to help combat the spread of COVID-19.

  • Do I need to be in a Practice to process a Health Fund claim?

    With Whitecoat Payments, you can process payment and claims from your home, your business or anywhere. All our receipts are digitally signed and location stamped.

  • What security does the Whitecoat Payments Platform have?

    Whitecoat's payment solution is housed in a highly secure IRAP and PCI-DSS Level 1 compliant environment.

  • Can I use Whitecoat Pro if I'm a Personal Trainer, Yoga/Pilates Instructor, or don't need to process health fund rebates?

    Absolutely. Whitecoat Pro is designed to help you request payments from your customers, even if it's not a health fund or Medicare claim.

    To do this in the Whitecoat Pro, you can process the payment as a "Stock" item. Add a description and a cost then request the payment from your customer.

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