Whitecoat and Telehealth
Deliver your healthcare, your way.
We’re helping you connect with customers looking for telehealth consultations and sessions, wherever you are. Quickly process app-to-app payments and healthcare claims with Whitecoat Pro. What you’ll get:
- Whitecoat Online Appointments Package
- Get listed on our Telehealth Directory
- Profile Telehealth booking button
Your business, better
Designed to keep your business moving
If you offer telehealth sessions and consultations, Whitecoat can help manage your profile, appointments, and payments. Ideal for Physios, Exercise Physiologists, Personal Trainers and more.
- Consult from anywhere – Deliver sessions or consultations to your customers from anywhere using your phone
- App to app payments – Quickly and securely request payments from your customers using Whitecoat Pro
- Promote your business – Be listed on one of Australia’s largest online healthcare directory, and our dedicated Teleheath Directory
- Get paid quickly – Once you receive a payment, the money will be in your account the following day.
How it works
Process payments, anytime, anywhere.
You can start transacting on the same day. You’ll need to make sure you’re registered with Whitecoat, set up your app, invite your customers and you’re ready to go.
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Claim and activate your Whitecoat Profile
Claim your free Whitecoat profile, and make sure you have an active Online Appointments or Practice Listing subscription. -
Register as a Whitecoat Merchant
Register on our Merchant Portal, you’ll need your ABN and a copy of your bank statement so you can get paid. -
Download Whitecoat Pro and invite your customers
Add your Practice details, add yourself as a Provider and then download Whitecoat Pro App on iOS or Android. -
Perform a telehealth consultation or service
Using Facetime, Zoom or one of the many other video services. Perform your session as you usually would. -
Process the payment and claim through Whitecoat Pro
Whitecoat payments handles Private Health Insurance rebates, gap payments and full service payments for eligible providers and services.
Frequently Asked Questions
Telehealth for Providers
You might be wondering what telehealth is. Put simply, it enables healthcare professionals to provide video consultations via channels like Skype, Whatsapp, Zoom and Facetime as well as standard telephone consultations. We refer to these as virtual consultations.
The federal government has recently announced new funding for telehealth in an effort to help combat the spread of COVID-19.
With Whitecoat Payments, you can process payment and claims from your home, your business or anywhere. All our receipts are digitally signed and location stamped.
Whitecoat's payment solution is housed in a highly secure IRAP and PCI-DSS Level 1 compliant environment.
Absolutely. Whitecoat Pro is designed to help you request payments from your customers, even if it's not a health fund or Medicare claim.
To do this in the Whitecoat Pro, you can process the payment as a "Stock" item. Add a description and a cost then request the payment from your customer.