Meet Whitecoat Pro

Terminal-free healthcare transactions

Whitecoat Pro is an innovative mobile payments and claiming solution for all healthcare practitioners.

Process private health insurance rebates and gap payments for your patients on-the-spot. Get started with 60 days fee free.

New to Whitecoat? Get started for $99.

Whitecoat Pro for your Business

Fast, simple and secure

Transform the way you do business with Whitecoat Pro. No terminals, no cards, and no paper receipts. Process healthcare claims and payments at home, in your practice or on the go.

Invite your patients to download and register with MyWhitecoat so you can use Whitecoat Pro to create invoices, take payments, and process gap fees in one quick transaction.

Whitecoat Pro and Telehealth

Deliver your healthcare, your way.

We’re helping you connect with customers looking for telehealth consultations and sessions, wherever you are. By signing up, you’ll have access to:

Getting started with Whitecoat Pro

Helping your business run more efficiently

Whitecoat Pro let’s you run your business from anywhere. Take healthcare payments and claims from patients with the MyWhitecoat app. Getting started is quick and simple, here’s how:

Quick and easy setup

Start processing payments the same day. All you need to get going is your ABN, Bank Statement, and your Medicare Provider Number letter or HPOS screenshot.

60 days fee-free

Sign up free for 60 days with no subscriptions fees and no transaction fees.

Get paid next day

All private health insurance and Medicare payments are processed the following business day. Any gap payments are processed same day.

MyWhitecoat

In-app healthcare payments & claims

With MyWhitecoat, patients can pay for healthcare services and claim private health insurance rebates in a single, seamless transaction from their mobile device.

Quickly process transactions

Pay and claim is cardless and cashless, and initiated directly from the PMS or the CommBank Health Claim terminal.

Be your patients favourite

Your details are automatically saved to your patients’ Favourites every time a digital receipt is sent.

Great patient experience

No need for patients to use their physical cards and receipts are stored securely in MyWhitecoat.

Paperless solution

No more fuss with thermal paper till rolls and more environmentally friendly.

Whitecoat Merchant Portal

Comprehensive reporting and reconciliations

Whether you’re a practice group with multiple locations or a smaller more mobile practitioner, the Whitecoat Merchant Portal simplifies reporting, giving you a consolidated view of all your transactions.

  • Real-time reporting
  • Easy reconciliations
  • Connected view of your business
  • Digitally stored consents

Frequently Asked Questions

MyWhitecoat is a mobile app that creates a fast, simple and secure way for users to:

  1. Search for healthcare practitioners based on location and make appointments at the touch of a button
  2. Browse credible reviews and leave their own,
  3. Pay for healthcare services and claim healthcare rebates in a single, seamless transaction
  4. Pay for services covered by Medicare including Bulk Bill services (please note that Medicare pays rebates separately onto an EFTPOS card or into a bank account that you’ve liked to your Medicare account).
  5. Store digital receipts for all transactions paid for via the app

Favourite providers for ease of future booking.

Is it free?
There is no cost to download or use MyWhitecoat. If you use MyWhitecoat to pay for healthcare services, you are liable for payment of the service. For information about the services your health fund covers, please check with your health fund. You can check with your healthcare practitioner about Medicare rebates for the services they provide.

MyWhitecoat is a mobile app that creates a fast, simple and secure way for users to:

  1. Search for healthcare practitioners based on location and make appointments at the touch of a button
  2. Browse credible reviews and leave their own,
  3. Pay for healthcare services and claim healthcare rebates in a single, seamless transaction
  4. Pay for services covered by Medicare including Bulk Bill services (please note that Medicare pays rebates separately onto an EFTPOS card or into a bank account that you’ve liked to your Medicare account).
  5. Store digital receipts for all transactions paid for via the app

Favourite providers for ease of future booking.

Is it free?
There is no cost to download or use MyWhitecoat. If you use MyWhitecoat to pay for healthcare services, you are liable for payment of the service. For information about the services your health fund covers, please check with your health fund. You can check with your healthcare practitioner about Medicare rebates for the services they provide.

MyWhitecoat is a mobile app that creates a fast, simple and secure way for users to:

  1. Search for healthcare practitioners based on location and make appointments at the touch of a button
  2. Browse credible reviews and leave their own,
  3. Pay for healthcare services and claim healthcare rebates in a single, seamless transaction
  4. Pay for services covered by Medicare including Bulk Bill services (please note that Medicare pays rebates separately onto an EFTPOS card or into a bank account that you’ve liked to your Medicare account).
  5. Store digital receipts for all transactions paid for via the app

Favourite providers for ease of future booking.

Is it free?
There is no cost to download or use MyWhitecoat. If you use MyWhitecoat to pay for healthcare services, you are liable for payment of the service. For information about the services your health fund covers, please check with your health fund. You can check with your healthcare practitioner about Medicare rebates for the services they provide.

MyWhitecoat is a mobile app that creates a fast, simple and secure way for users to:

  1. Search for healthcare practitioners based on location and make appointments at the touch of a button
  2. Browse credible reviews and leave their own,
  3. Pay for healthcare services and claim healthcare rebates in a single, seamless transaction
  4. Pay for services covered by Medicare including Bulk Bill services (please note that Medicare pays rebates separately onto an EFTPOS card or into a bank account that you’ve liked to your Medicare account).
  5. Store digital receipts for all transactions paid for via the app

Favourite providers for ease of future booking.

Is it free?
There is no cost to download or use MyWhitecoat. If you use MyWhitecoat to pay for healthcare services, you are liable for payment of the service. For information about the services your health fund covers, please check with your health fund. You can check with your healthcare practitioner about Medicare rebates for the services they provide.

Participating health funds

Which funds take part?

Whitecoat Pro can process health insurance rebates from the following Private Health insurers, with more funds being added each week. Your patients can still use MyWhitecoat and claim manually if their fund isn’t listed.

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